By far the best experience at a dealership we have had to date. Scott Keyland was very knowledgeable about the vehicle we chose. He made sure we were fully aware of all the features it had to offer, he even set up our phones to work through it which I thought was a nice touch. Charles spoke with us and he was very nice and gave us a good deal. Both Scott and Charles are very easy to deal with but most importantly professional.

We will keep them in mind down the road.
Glenn offers a great atmosphere to purchase a vehicle.

First Name: Earl
Last Name: Farler
Email Address: earlccrn@yahoo.com
Comments: Please send me a review so I give Zach Dunn an excellent review....... He was awesome and had me in and out in two hours which was exactly what I wanted.....

************Contact Information************
First Name: Sarah
Last Name: Whitt
Email Address: persimmon640@yahoo.com
Comments: We drove 2.5 hours from home, car shopping.
Our first stop was Glenn Auto Mall. James Henderson was our salesman, & immediately, we knew we were at the "right" place.
We found "the perfect" car; test drove it & began the paperwork to purchase it.
Folks.....it you are looking for a GREAT place to car shop, look no further!
Glenn Auto Mall has a knowledgeable, courteous staff & we left in our new car!!
Thank you, James Henderson & Olivia Tudor for making this experience a GOOD one!!

: Dana
Last Name: Pant
Email Address: dana.pant@roadrunner.com
Comments: I had an emergency yesterday on my way home to Miamisburg, Ohio. My car was towed to your shop. We didn't arrive until around 4pm. My car needed two new tires and aligned. I was so impressed at how friendly everyone was. The young lady that signed us in and ordered our tires went out of her way to make sure we were updated and got out of there as quickly as possible. There was one man that stayed until 6:30 to get my car taken care of...so we could get back on the road. I talked to him several times....and he said that he would much rather worry about getting us back on the road and home safely then worrying about leaving work on time. So impressive. Thank you so much for such an awesome staff. It was much appreciated.

: comments: bought my new 2013 GMC terrain yesterday. I couldn't begin to tell you how wonderful I was treated by my dealer, Mr. Jesse Country. He was the most respectful dealer I have ever dealt with. He worked with me patiently over several hours finding the "right" vehicle for me. He worked with me on my price range with the most respect and super friendly. He went as far as to help me put my 3 car seats in vehicles to find the one that fit them all and explained all the features to me wonderfully. His supervisor needs to give him a big pat on the back for making me one very super happy customer. I never once felt pressured by him, which is a big plus. Thanks Jesse Country for your help with making me one very happy customer!!!

: I am normally very wary of car dealerships, but wife and I had a positive experience at Glenn Auto recently. Customer service was really emphasized and we felt we made the right choice in buying our car here. Jason Barnett was extremely helpful and patient. We would gladly deal with him again.
(Should you decide to post this in your testimonial section, please omit my email address from appearing online. Thanks!)

By: Vlee
On: 3/25/2013 3:07:36 PM

http://www.dealerrater.com/dealer/Glenn-Auto-Mall-Pre-Owned-review-38268/#r1003067

Review:
Bought a 2012 Nissan Murano. The second vehicle we have bought from Scott in a year! We are very happy with our purchase, and everyone at Glenn

Good day!

I wanted to drop a quick note and express my sincere thanks for the hard work and great customer service provided by Trevor Wilson during our recent purchase.

My wife was very interested in the 2011 Sonata but the only problem is her work schedule was just too busy to come to the dealership to sign. Trevor, with the assistance of Frank Jones, drove the paperwork to my wife Sunday afternoon at the Horse Park for her signature. That is exceptional customer service!

He was very courteous, patient, and kind.

Trevor Wilson has definitely earned our future business and I will be sure to let our friends know how well we were treated by Glenn Auto Mall.

Many thanks and best regards,

Ken Edwards
Sr Project Manager
Lexmark Intl
(859) 457-1252 [direct]
kedwards@lexmark.com

************Contact Information************
First Name: John
Last Name: Farley
Email Address: jdfarley11@gmail.com
Comments: I just wanted to comment on one of your employees... Jason Barnett. My wife and I bought a car from Glenn on Saturday and it was due in large part to the customer service of Jason Barnett. He was kind, knowledgeable, willing to answer any question we had, and did an excellent job of making us feel comfortable. We were planning on looking at a few other dealerships for a car, but decided against that after we met Jason. We had a great experience with everyone we spoke to that day as well... Eric, Brian, and Liz were also very warm and welcoming. We didn't feel "sold" at all.

We had a great experience at Glenn and we just wanted to give credit where it was due. You truly have a great employee in Jason.

Thanks!

John and Bethany Farley

Scott went above and beyond the call of duty to help us purchase a car for our daughter, who is a college student in Lexington. His hard work saved us about 4 hours of driving, and we found a car within our budget but did not feel a lot of pressure to make a purchase. Scott even made arrangements to help get our daughter to Glenn Auto to pick up the car, since she was without transportation. He promptly responded to my many texts, answering each question and addressing every concern. The next time we need a vehicle we will most certainly visit Glenn Auto, and would gladly recommend Glenn Auto to anyone we know who is looking for one. Thanks for making the whole experience so positive, so convenient, and so painless!

Glenn made the car buying process, which I usually dread, very easy. I never felt pressured and thought everyone I dealt with was very up front with us during the entire process. When it's time to purchase another vehicle I will definitely let Glenn have the first chance at my business.

*I also purchased the vehicle I traded in from Glenn Nissan in 2002 with no problems during that transaction either.

Chris was great to work with. I was lookinhg at several different cars and narrowed it down to two. Chris was never pushy or trying to make me commit on the spot, as did other salesmen. I may have even liked the other car better, but I would rather deal with Chris and Brian at Glenn Hyundai.

Mr. Litteral was very professional and courteous during the whole process of leasing my new Santa Fe. He took the time to show me all the new features and followed up with me the next day to see if I had any additional questions. Mr. Litteral aslo provided his cell phone number and told me to call with any questions or concerns I may have.

This makes the fourth Hyundai vehicle I have leased from Glenn Hyundai. This is an excellent dealership for both sales and service.

Dan was a great help and really prepared me for my first car purchase! He was really easy to work with, walked me through the whole process step by step, and made me feel comfortable with my purchase. I love my Veloster and I am very satisfied with my overall experience.

My wife and I visited Hyundai at GlennAuto mall to review pre-owned vehicles as we were possibly interested in trading in our 9 year old Santa Fe. We met Jason Barnett in the used car lot and he showed a number of vehicles and we even drove a couple.However we were then interested in what was available as new, within our price range. Jason, without any pressure took his time and very pleasantly went through the new cars with the details that my wife was looking for - bluetooth, heated seats, and a color red - the Elantra GLS he showed us and let us drive filled our requirements and the following discussions on price and terms of payment were very acceptable so we ended what was really an appraisal of what was available with a purchase. Since then my wife has been most pleased with the purchase. Jason was most pleasant, patient and informative and did not put any pressure on the purchase at all. I complimented him to his manager for a job well done.

Chris was extremely helpful in my search for a new vehicle. I had not actually planned on buying so soon, but Chris's helpfulness, knowledge, and friendliness made me feel comfortable in moving ahead. He was never pushy, and he was very understanding as I weighed my options. Chris was also supported by a friendly financing staff and management. I have already recommended Chris and Glenn Hyundai to several friends.

Employee(s) Dealt With: Scott Keyland, Eric Manley

My Review of Glenn Auto Mall Pre-Owned:
Very friendly and helpful. Excellent customer service and great price. All of the staff I worked with from sales to finance were excellent. Thank you.


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Overall customer service was excellent. I live 3.5 hours away and found them trough autotrader.com. I will definitely using them aggain regardless of the requrired travel. Honestly the best dealership experience I have ever had!

I recently purchased a used Land Rover from Glenn. It was a great experience from start to finish. Brett was extremely attentive and kind. I highly recommend.

Excellent Transaction. It was a great experience from start to finish. I selected two vehicles from Glenn's website and contacted Brett by email. He responded quickly. Brett was efficient, educated and friendly. Not pushy. I would highly recommend Glenn to anyone considering a new or used vehicle purchase.

Chris was great to work with. I was lookinhg at several different cars and narrowed it down to two. Chris was never pushy or trying to make me commit on the spot, as did other salesmen. I may have even liked the other car better, but I would rather deal with Chris and Brian at Glenn Hyundai.

Mr. Litteral was very professional and courteous during the whole process of leasing my new Santa Fe. He took the time to show me all the new features and followed up with me the next day to see if I had any additional questions. Mr. Litteral aslo provided his cell phone number and told me to call with any questions or concerns I may have.

This makes the fourth Hyundai vehicle I have leased from Glenn Hyundai. This is an excellent dealership for both sales and service.

************Contact Information************
First Name: Lynn
Last Name: Buckles
Email Address: Lbuckles@xroadschurch.org
Comments: We bought a used car from Greg Yaden a couple of weeks ago. He did a super job and made the process easy and enjoyable. There was no pressure at all. We got a great deal. We will definitely recommend Greg to our friends.
Thanks

by Lora H from Lexington KY | November 8, 2012 I was able to negotiate a good deal without all the usual back and forth. I gave them my bottom line price and asked for a simple yes or no. To my surprise it worked out just the way I wanted it to. The follow through after the sale was a little slower than I would like it but all things considered it was an above average experience.

Review:
I've already done a testimonial, but Cip was very respectful/easy/pleasant/competent to work with. He attended the buying process from start to finish and we spoke/text several times over the course of the transaction, even after hours. I looked almost 8mos for this car and he was eager/willing to make the sale. The fact that I was out of state did not deter him. I appreciated his dedication, as several other dealers hadn't followed through for me and it was a trade/cash sale. I highly recommend him and he might hear from my daughter if she finds a vehicle on your website.

By: janm1967
On: 10/27/2012 11:20:14 PM

http://www.dealerrater.com/dealer/Glenn-Auto-Mall-Pre-Owned-review-38268/#r842601

Review:

Very impressed of how our Car Buying process was handled by Scott. He allowed us to take our time and drive the vehicle where we wanted to make sure it fit us. He didn't feel pushy or pressure us into anything. He made it simple from start to finish, we couldn't believe we bought a car that fast and easy. I highly recommend Scott Keyland at Glenn, Great Dealership Excellent Salesperson :-)

By: kathytaylor1234
On: 10/10/2012 9:17:48 AM

http://www.dealerrater.com/dealer/Glenn-Auto-Mall-Pre-Owned-review-38268/#r825092

Review:
I worked with James (as the salesperson) and Elizabeth (with financing). This was my first experience at Glenn Auto Mall and it turned out to be a surprisingly pleasant encounter (I typically dread buying cars). From the initial contact via the phone to the face-to-face conversations at the end, both James and Elizabeth went out of their way to be helpful. The customer service extended to me was quite exceptional and I most certainly recommend Glenn Auto Mall as a car-buying source, and I would like to personally recommend James Henderson and Elizabeth McKinley.

************Contact Information************
First Name: Will
Last Name: Stone
Email Address: stonejrw@gmail.com
Comments: Walt is the best salesperson Ive ever dealt with hands down!!! Im telling everyone I know who is looking for a new car to go see him.

Hello Eric!
I am responding to your email. I'm in Ohio and nearing the process of purchasing your 2010 Nissan 370Z. I first contacted your dealership a week ago and Cip responded in a timely manner. I am commending you on this employee; as a widowed lady who hasn't always gotten followups from salesmen, Cip has gone beyond routine contacts, while being respectful of my loss/situation. He has returned calls after hours, which assured me his dedication to the sale and your business. I have pursued other Nissans without this attention. It has taken me 7mos to find my pearl convertible and I'm glad to close the deal with a reputable/caring company and top-notch salesman! I could go on, but I need to empty my trade in :) Thank you again~Cip made this procedure smooth and stress-free; MUCH appreciated after all I've been through. Barb Mazeroski

Ciprian was very professional in his approach to sell the vehicle. It was a not a harassing experience.

Corey in the service dept. was professional dealing with my daughter and her service issues.

Joe gave us a warm welcome and had the vehicle we were interested in gassed up and waiting at the door. He was knowledgeable about the vehicle and able to answer all our questions. Joe went above and beyond and negotiated our sale efficiently. Overall, our experience was great and we would not hesitate to contact him in the future when we are ready for our next upgrade.

Jason and Glenn Nissan were the most honest and above board dealers I experienced in making this purchase. They did not pressure me or try to offer tricks or fake incentives. They dealt fairly.

The salesman, manager and finance person that I worked with was very good, informative and worked with me and explained everything to my satisfaction. I moved here from CT and this is my first experience with a car purchase in KY but I will definitely be going back to this dealership and I will ask for the same salesman. I will also recommend him and the dealership to all my friends.

The sales staff were very low key and easy to work with. They were very friendly and knowledgable. Mike continued to work on fulfilling our needs from the type of car we wanted to the financing until he found the correct fit that was acceptable to us. He did so without pushing a high pressure sales agenda. Hopefully, Glen Nissan will continue to do a good job in the future meeting our service and perhaps future purchase needs.

I would hihgly recommend working with Walt. He was knowledgable, helpful, friendly and not pushy. He has been very courteous and polite throughout the entire purchase of our vehicle. He has gone above and beyond to make sure that we are happy. He's a good guy and an asset for Glenn Nissan.

Eric made buying a vehicle a pleasure and not a hassle. He provided my wife and I fast friendly no hassle service. I will definitely be back again. Best cat buying experience yet.

Salesmen were very friendly and willing to negotiate a fair price. James was very helpful in showing me all features of the car. Thank you

I must say I was quite surprised at the treatment we recieved by Scott and Barb at Glenn.
We browsed some vehicles online and set an appointment with Scott and he had the vehicle cleaned up and ready to drive!
We didn't purchase our vehicle the first visit as we had several to look at, but when Scott called to thank us for visiting I let him know that
my wife and I would be returning to him and Glenn.
He again had the vehicle ready, an Barb in helped us with financing!
Both stayed late an treated us better than any other dealership we visited!
Scott even watched our grand kids while we did our paperwork!
Glenn had certainly proved to be a great dealership!
I will recommend them to those I know!

Tiffani was very patient and kept close contact with me as I made my decision. She has a great personality and everyone was super friendly, which made it much easier and less stressful. She was not pushy at all and gave me a great choice of vehicles to choose from. Anything I needed, she was very willing to do or check on for me.

Olivia was my finance advisor and she was great, as well. She explained everything to me and answered many questions that I had about the payment plan and warranty of my vehicle.

This is the fourth vehicle that I have bought at Glenn auto mall. Thank you for making each and every time stress-free and fun.

Candi

Everyone we worked with was very helpful and creative in getting us on our way in the car that we wanted. Thanks for your help. Loving the RED Lexus.
Linda Niehaus

Mr Ealey was a very respectable person. Very professional. I have bought many cars n the past. Walt was the best dealer I had. Everyone there was very friendly and helpful. I have told numerouse people about your dealership since I dealt with Glenn. Thank you all again for the great services. Tim Dunn.

This was the best new car experience I've had. Salesman was very professional and courteous. I did not feel pressured and I felt I got a very good car at a very reasonable price.

I had a wonderful experience with Glenn's, Zach was wonderful to work with and I would recommend this dealership to anyone looking for a car.

We had a really good experience at Glenn Nissan, Walt was very helpful and was patient with us because we spent the whole day looking. I am very pleased with my Murano and look forward to doing business in the future with them.

Gabriel was the best car salesman that I've ever dealt with! He knew his product and he was very excited about the New Armada that I bought.
He sold me! Keep this guy and promote him. He promotes your products exceptionally ! Mike Bowling

Glenn Nissan/Hyundai will always be my car dealer. I will never buy a another car anywhere else!

Steve Tevis & James Anderson are the BEST!! They will always be my salesmen!!

Jim Sheldon

I visited Glenn Auto Mall on July 18, 2012, to look for a car for my daughter. I did not purchase a car only because my daughter had her ' sights ' locked in on another vehicle. I would recommend ANYONE needing a used or new vehicle to talk with Joe Bodkin at Glenn Auto Mall. Joe was very knowledgable of the vehicles, warranties, explained the used ( certified ) vehicle policy. Joe was very patient with all of our questions. It was 100 degree in the shade but Joe did not rush us and was very courteous and attentive. It is a rarity to find a salesman that wants to sell you a product that truly meets YOUR needs. Joe was GREAT ! Please give him a call if you are in the market for a vehicle !

Not pushy. Great price on the vehicle. Was willing to negotiate. Bought a Demo that wasn't detailed. I am taking it back next week and they are going to detail it for free. As good an experience that I could expect.

Thanks to Glenn Auto Mall and their great sales staff. Scott Rollins was great to deal with, as he quickly found the 2012 graphite gray Hyundai Tuscon I could not find in Louisville. The finance staff was also great, as I dealt with Brian Smith who made sure we could receive the car the same day. They did everything they said they would do and were great to deal with. I was impressed by the high level of customer service, as they were able to beat the price in and around Louisville for the Tuscon but they also BROUGHT IT to us!! I highly recommend them, especially Scott and Brian, because of the great purchasing experience my wife and I had. They both followed up today to make sure everything was going well and that we were satisfied with our purchase. Thanks again we both love the Tuscon!

Bought a new Elantra yesterday at Glenn Hyundai and had the best car buying experience I've had. Car buying can be aversive at best, but at Glenn, thanks to salesman Dan Litteral, the experience was laid back, low pressure, and easy. Financing was a breeze and Dan made the trade-in experience especially simple. A++ experience.

As a lifetime Ford girl, I really wasn't expecting to drive away in a new 2012 Tucson! I wanted to look at all the small SUVs and crossovers on my list. The Tucson was the last one. Dan Litteral, the salesman, did a great job. He wasn't pushy, but very informative and knowledgeable about the vehicles, patiently answering all my questions. I would recommend asking for Dan if looking to purchase a new car. I can say that after dreading another day of car shopping this was a pleasant surprise. From the beginning to the end, all the employees at Glenn made this a positive experience! It has been a couple of days since the deal and I must say that I love my new Tucson, and who wouldn't love the 10 yr\120000 mi warrenty and roadside assistence that came with it????

I purchased a 2012 Sonata from Glenn last week, and I love it! My experience at the dealership was wonderful as well. The sales rep was a very nice guy named Benjamin Nipp whom I highly recommend! He was well-informed about the vehicles, patient through multiple test-drives, and answered all my questions more than sufficiently. Great experience all around!

I've purchased a 2012 Sonata from Glenn last week. Greg Fath was my rep and was upfront about everything. I was on the defense as soon as I started on the lot, then Greg came over. He didn't pressure me for anything and I could have walked at any point and had no hassle from anyone. Everything about this dealer from Greg to Olivia the Business Mgr is exactly what the car buying experience should be. Great group of people with an awesome approach to running a business - customers first.

I have purchased 3 Nissans and I Infinite from Glenn in the past 20 years. Then for some stupid reason I went elsewhere (not once but twice) and bought 2 cars that I was not happy with. I was not happy with the deal nor the service. So I just dropped by Glenn Nissan the other day and well I am now driving a 2012 Nissan Altima which I purchased from Brandon Alexander (extremely great guy and salesman) and I am SO HAPPY!! Easiest purchase I have ever made. Love the car. Loved the deal they made me AND they are still taking care of me. AWESOME!!! Even offered to make a free commercial for them. I recommend Brandon and Glenn Auto Mall and oh we can't forget LEONARD (he closed the deal) to anyone searching for a new or used car. But you have to get a Nissan. Nissans are the best!!! Thanks guys and Thanks to Glenn Nissan. I am extremely pleased with the purchase and everything that went with it!!!!

I recently purchased a 2011 Honda Pilot from Glenn and I must say it was the easiest car buying experience I have ever had in life! The sales people were extremely friendly and helpful~ especially mine Zach Dunn! I would highly recommend Glenn to anyone who is in the market for a new vehicle!

Very Transparent & Soothing Car purchase experience: I recently purchased Nissan Altima from Glenn Nissan Lexington Richmond Road KY. I was pretty much impressed with the clarity/transparency of the things thr. I would like to appreciate here all the support extended by very good staff thr especially Mr. James Anderson and Mr. Eric Smith. They were simply amazing and efficient in the whole transaction and I felt like I am with right set of people who will not be cheating/ wheedling u. I am new to US and I felt like being at my home and James & Erik really helped us out thr. Thanks Guys for being such an outstanding support. I would 100% and highly recommend this dealership to all my friends and acquaintances.

I recently purchased a 2012 Hyundai Sonata. My sales person was Ben Nipp. Very personable and nice to deal with. I love my new car. It's very sporty and the gas mileage is awesome. Thanks Glenn Hyundai!

KenW.....We have bought two cars from Donovan Grider and the folks there at Glenn. I have to say that we were extremely pleased. Between Donovan ensuring we understood the bells and whistles of the car to the sales manager ensuring we were getting the best trade-in available for our old car. The finance folks, can't say enough on their part. The finance part is the worst thing about buying a car and they make it extremely easy. They also worked around my schedule by bringing the paperwork to me to sign as well as delivering my car to work. Makes for a great Monday. A++++++ all the way around.

Scott (Keyland)

You're quite welcome......I appreciate everyone's willingness to "work" through the details and get me the deal I was looking for. I had the opportunity to take the Z on an extended road trip yesterday and today and all I can say is LOVE IT. I am totally satisfied with everything about it.....from the styling to the performance!

Thanks for all your help and I will certainly keep you (and Glenn) in mind should I ever be looking again.

I have bought two cars from Matthew Holman at Glenn Hyundai within the last eight months and I have nothing but good things to say about this dealership. Matthew has sold the cars at very good prices and even gave the highest price in town on my trade-in: $1000 more than CarMax offered me! Kasey in the service department is awesome and has given free loaners when my car received warranty service. Olivia in the finance department worked over time to get me the lowest possible interest rate and saved hundreds in dollars per year. Sweet! I love this dealership!

I did quite a bit of research regarding the Hyundai Genesis Coupe. After meeting with more than a couple dealerships I ended up with Glenn Hyundai and found a car I fell in love with. Ben Nipp did a wonderful job guiding me through the process and has followed up with me on multiple occasions to make sure everything's ok. Lifetime carwashes is a huge plus for me and I wasn't offered that anywhere else. The entire process was a pleasure, and that's not something I can say about the experience I had at other dealerships. I highly recommend anyone looking for a car to stop by and see what Glenn Automall has to offer, you won't be disappointed.

In the last 6 mo we have purchased a Hyundai Accent and a Hyundai Sonata. We love them both! The Sales team was great and we're both very happy with the whole experience.

Darrell & Kay - My wife and I just purchased a 2011 Pre-Owned Crystler Town & Country Touring Mini Van. We traded in our older car and were given a very fair price for the trade in. Jason Obrdovitch was our sales person and he could not have made us feel more at ease. The vehicle was in excellent condition and was exactly what we were looking for. We would not hesitate to purchase another vehicle from Jason and Glenns Auto Mall. I would recommend any of my friends and relatives to consider Jason when looking for a vehicle.

VERY pleased!!! I just bought my very 1st new car last night. My sales person was Dan Litteral and I would suggest him to anyone!!! I am very excited about my new car and I look forward to doing business with Glenn Auto Mall in the future!!

WONDERFUL EXPERIENCE!!! I was in a car accident and needed a car desperately because I work and go to school full time. I had been to several car dealerships and always felt like they were trying to make the best deal for themselves and leave with me too high of a car payment or a bad car. My first car and my brother's car were bought through Glenn Nissan. They were wonderful cars and we thoroughly enjoyed dealing with Steve. This time we made our purchase through Steve and his co-worker John Berry. This was the best experience we have ever had and not only will we be coming back in the future, we will recommend their dealership to everyone! Thanks Glenn Nissan, Steve and John for making it such a pleasant experience! I love my new Sentra!!
Liked: Value, Service

First, I found the sales person (Tom Appleton) I worked with to be very helpful and accommodating with my concerns and requests. Secondly, he was very knowledgeable when questioned and friendly to work with. Overall I would say my experience in purchasing a car at Glenn Automotive was the best car buying experience I have had to date (and I have bought a lot of cars in my 59 years).

Hope this is helpful and informative.

Brad Black
Wednesday 3/7/12

Attn: General Manager
Glenn Auto Mall
3381 Richmond Road
Lexington, KY 40509


Dear Sir:

I'm not usually one to give feedback but because of my recent experience
purchasing a vehicle at your dealership I feel like I have no choice.

It was simply the best experience I have ever had in 29 years
of buying vehicles. Customer service is rare these days but my
sales rep Zach Dunn has restored my faith that it does still exist.

I purchased a 1997 Ford F-150. Even though the last 3 vehicles
I bought were roughly six times the cost of this one, Zach made
it by far the most enjoyable and seamless transaction. I think I called
about the truck late morning and the deal was done before lunch.
Even tho I live 227 miles away, the truck was delivered to my door
by 6:30PM. I have to say that it has taken much longer for me
to complete the same process at dealers I lived 3 miles from.

There was nothing I asked for in the transaction that was not
completed immediately. As an example, I asked for additional
photographs of the truck engine. Zach sent me about 5 shots
within 10 minutes.

When the truck arrived it was in even better condition than
I expected. I had been shopping and test driving used trucks for
about 3 weeks and was used to finding things that would need
to be repaired to bring them into good condition. This one needed
nothing. Everything I would have done to it had already been
completed. New tires, oil change, obvious repairs, etc. The body
was perfect and it drove like a dream. (Not gonna make a girlfriend
joke here).

To cap things off, when I handed the driver cash for the truck, a couple
of the bills stuck together which he noticed and handed back the $200
overpaid amount after recounting.

Just wanted to show my appreciation for a well-run dealership
and a great staff. I'll certainly be back.

Sincerely,
Keith Grubb
Athens, TN

I have bought/leased with Glenn Auto for the past 10+ years. My last three card were Nissans and i have loved them. The sales associate who represents me is John Berry and I give his card to anyone that needs a car. I love the dealership, sales associates, management, financing and service departments. I believe I always get the best possible deal.

Thanks,
Bonnie

I e-mailed Jason on Thursday morning, and he got back with me and I ask him about a car I had seen on the internet, and he told me everything about the car we discussed the price and he was up front with me the whole time. I had ask him to hold the car for me, and I would be there by 3:00 pm to purchase it. I told him if he had any problems holding the car or if someone else wanted to buy the car to let me know and he said he would keep me informed. I was there by 2:00pm gave Jason a check for the car. We sat down and he went over all of the info on the car and showed me everything on the inside of the car, very perfessional person and not a pushy sales person. This is the 2nd car from Glenn Nissan and I have been very satisfied with everything, I will keep coming back.

Thanks again
Mike Smith

This was a great car buying experience because Eric Willeroy worked hard to help us be sure we'd picked the right car for us. He patiently endured repeated test drives, was well informed on the vehicles we were interested in, made sure we knew he was available to assist us but never was too pushy. He struck the right balance between attentiveness to our needs without pressuring us. Overall a very pleasant car buying experience. Would definitely recommend this dealership and Eric Willeroy in particular.

I was very well pleased with the service at Glenn Nissan. I felt that the salesman was very friendly, fair and straight to the point. The salesman did not rush me and he was not pushy either. I felt that they offered alot of additional service that many other car dealerships do not. I will refer others to the same dealership in the future.

Tony was most helpful from the first contact through the last. He was patient and supportive over the several days it took me to make a decision; he was never pushy.

I believe he worked with the administration in order to get the best financial deal he could. While I paid more than I intended to spend, I don't regret the decision because the new Juke makes it worthwhile.

I have been a loyal Glenn Nissan customer for the past 7 years (with my Murano) and I plan to continue, thanks to Tony.

In 2010 I bought a Nissan Frontier from Jason at Glenn Nissan. Afterwords, my wife and I both said that it was the best car-buying experience we had ever had. This year, it was time to replace my wife's car so we contacted Jason and ended buying a Nissan Rogue. He made sure we got the vehicle we wanted at a great price. He is easy to talk to and he knows the products he is selling. He is an asset to Glenn Nissan and a truly nice guy. I would recommend him to anyone.

when i first walked in the nissan dealer i was not sure of what car to get but with tony alkhodry is heip i left with a new 2012 nissan altima and i love it thank you.

My sales assoicate and the sales manager were great. I enjoyed friendly conversation while waiting to be checked out for my car. Would recommend this dealership.

Jason and the rest of the Glenn Auto Mall folks made buying a new car as exciting as it should be. Without question this was the best car buying experience we have ever had. No haggle, no high pressure. No rip offs. From now on, we will go here first for all of our vehicle needs. We drove two hours and it was worth the trip! If Glenn Auto Mall can't satisfy you then you need to adjust YOUR expectations. They were fantastic to deal with.

Very Pleased !!!! Everyone was super nice and was in and out in no time. Will be going back !!!!!! If u need a new or used car go see sales consultant ((Walter Schmaedecke))

Gabe is the easiest salesman I've ever dealt with. He doesn't pressure you to make a decision on what car to buy. He's relaxed and this relaxed me. Gabe is very knowledgable on the cars that he sells. This is very helpful. I enjoyed the time I spent buying the car and I believe that you will too.

I have worked with Mr. Tevis once before and was thrilled to work with him again - he is friendly, sincere and honest. Many people don't trust car salesmen, but Mr. Tevis is different. Yes he's there to make money, but he also is a good man that wants to do the right thing for his customers.

I gave a bit of a lower score on the price simply because the dealership didn't seem very willing to give me a fair price for my trade in - they did in the end, but I kind of had to push.

This car is the 5th car I've bought from the Glenn dealership and I'll go back for the 6th in a few years.

From the word go, Tony approached me with enthusiasm and honesty even though I wasn't really dressed that fancy and probably didn't look like I could pay cash for a nice truck. He followed up my initial visit with a polite phone call. He convinced me to buy the truck over another truck at the Cadillac dealership because the Glenn truck had lower miles and we be more valuable when traded in down the road. Even after the sale I have called and he has always answered the phone, been polite and answered my questions. I would buy another vehicle from Tony, recommend him to friends, family, peers, and coworkers.

Also, upon my second visit, Tony had the car parked close by as if he felt confident we could reach a deal (there was some negotiation). He didn't bully me, he just did a nice job as a salesperson.

This was my first time buying a car from a dealership. I did my research, and everything at the dealership was on point. I have my car serviced many times at Glenn, and David W. has always been great. My father owns an Infinity which he purchased from Glenn and he is the toughest customer. Must be a pretty good place to buy a car. I thought about asking for his help, but I did this one on my own. I think I did pretty good!

Regards,
Russell S.

Walter and everyone at Glenn Nissan was amazing. I told them exactly what I was looking for and there was no hesitation on their part in finding the perfect car at the perfect price for me! The next time I am looking to buy/trade, I know who I'll be going to!

James Anderson, my salesman was very professional, courteous, and helpful , He was patient and I believe worthy of my trust. I will recommend him to my friends and relatives.

Tony did a great job giving me the facts about the vehicle without pressuring us or attempting to tell us why we needed a specific vehicle. We knew what we wanted and Tony helped us not only find it, but at a price that beat others. I looked at several dealers before coming to Glenn Nissan and I found it worth the drive to Lexington.

I found the vehicle that I liked on the lot, but prefered a gray interior rather than a black interior. The dealership located the desired vehicle and had it ready for me to pick up two days later. Tony and Rodney were friendly, attentive, and did not pressure. The features and operation of the vehicle, in addition to "dealer extras" such as maintenance coupons and free loaner cars, were fully explained to me by Tony. All questions were answered. I am very satisfied with the vehicle and the customer service.

Quincy McDaniel was a great in helping me and my wife decide on a what vehicle to purchase at a price that we wanted. He was very knowledgeable about the vehicles he was selling which made it easy to get answers to our questions. Before we left, Quincy made sure we were aware of all the dealer benefits available to people who purchase vehicles from them. I would highly recommend Glenn Nissan and Quincy to my friends and family.

I found the sales people to be friendly and helpful. I have had bad experiences with salesmen being condescending in the past (at another dealership) and I felt it was mostly due to the fact that I am female. I was never once talked down to during my buying experience. The business manager actually thanked me for my credit score and was not pushy with any of the options they were offering, such as an extending warranty. I would be likely to return to this dealership.

Although I had purchased a vehicle from Glenn Nissan before, this time I made my initial contact through the internet. James Anderson sent me an email and called me after my initial contact. I have to say that going this route makes the car buying experience much better than any of my previous car purchases. There were no games or gimmicks and no high pressure sales tactics. James was very pleasant to deal with and very friendly. He explained everything very clearly and immediately got down to the best price he could offer. I did shop around at some other dealers and James had the best deal available. When I went back to pick up my new vehicle, the paperwork was all ready to sign and it only took a few minutes to complete. Overall this was a great experience and I would recommend Glenn Nissan if you are in the market to purchase a car. I would also recommend starting your search online and contacting the dealers through the internet instead of just dropping by.

I have bought 20 brand new cars in my life fom living in New York and here in
Kentucky and this is the best sales person Gabriel Calderon I have ever dealt with.
Very friendly and answered ever question and offered insight to every car buying
scenario I came up with. This was by far the best buying experience I ever had and
would strongly recomend him to any person purchasing a vehicle from Glenn Nissan.
On a scale of 1-10 with 10 being great I would give an 11 !

James was very kind,new what he was doing. But most important i trusted him. Thats why i bought a car from glenn nissian. I had been to other dealers but he impressed me. I would buy another car here or tell somebody else to . THANKS DAVID AND TERESA CARTER

Fantastic customer service. They made an experience I don't enjoy very enjoyable. They worked with me on price and the vehicle I wanted. Financing went even better than expected. I am looking forward to doing further business with this dealership.

I have absolutely no complaints about Glenn Nissan. They were friendly from the beginning and never hesitated to answer any questions I had. I also feel like I got a great deal on my new Maxima. During the process of finding the car I really wanted, salesman Quincy McDaniel was sure to stay in touch to let me know what special deals were going on and when the exact car I wanted became available. He was also NOT overbearing as some car salesman can be. I give my overall experience at Glenn Nissan a whopping A+++!!

This is the 3rd vehicle that we have bought from Glenn. We have always had a good experience when it comes to finding a car there. Our salesman was Marquis Estill and he was extremely helpful in finding our vehicle. He allowed us to test drive the car and we believe he did a great job on our deal. We would highly recommend anyone to go and talk to him about a car.

Stephen was very helpful and considerate of our time. We told him what we wanted and he took the time to find it for us and make it happen. He did not waste our time. He went as far as working with finding us someone who could work with our credit. When he called us the next day the dear was done. We drove to the dealership, signed the paperwork and drove off in our new very needed card. Easiest car buying experience ever.

The service, the cars stock and the information is fantastic, courteous. I was looking for a budget but the Nissan Altima 3.5 SE in the stock was absolutely an eye catcher for me. Previsouly from my friend's experience I was convinced that I am getting a great deal from Glenn.

The entire experience at Glenn Nissan was great. Our salesman James Anderson was polite, knowledgeable and extremely helpful and everything was done in a speedy yet professional manner. I would definately recommend Glenn Nissan to others and would definately use Glenn Nissan again for future vehicle purchases.

We went to trade our vehicle because we had an emergency need for cash. We were looking to trade for a lesser vehicle to get cash out for our emergency. We had specified the amount we needed and Jason was able to accommodate us and even gave us in excess of what we were looking to get out of the trade. He could have kept this extra amount for himself but knew that we were in need of cash. What integrity! I would recommend Glenn Nissan and Jason O'Bradovich to anyone looking for a fair deal in purchasing a vehicle.

Rodney and James provide great service, no hassle and a great experience when I am in need of a new or used vehicle. I am a small business owner and do not have the time to spend hours at a car dealership reviewing makes, models, features and benefits or hassling over the cost / trade in. I trust Rodney and James to be fair and this is why I go back to them with usually no questions asked. I just purchased a new Nissan Armada and traded in my 2009 and I was in and out in less that 40 minutes. James had the new truck ready and waiting with 90% of the paperwork done. This is invaluable to me to be able to drop off a truck, pick up a new one and be back in my office within an hour. I would recommend all my business associates and friends to Rodney and James and to Glenn Nissan.

Jamess and Stephen were professional and patient with me. James worked with me until he knew I was satisfied whith the choice I made. He and Janes helped me work through the process with ease and no hard pressure sale. Which is greatly appericated. I hate pressure sale and they did just enough to close the deal.

He was very friendly and willing to do whatever it took to make sure I walked away satisfied. Once the deal was made he went through every feature the car had. He is very trustworthy and reliable, I would recommend him to anyone. Without a doubt I would buy another car from him.

My wife decided she wanted a new Murano, and I decided to try using the Internet route. We found Jason Obredovich using this process and he truly was very good. He made it easy to go through the buying process, we got a good trade in-value for my wifes car and then negotiated a fair final price. Follow up by Jason has been timely and not overdone. We believe that he and Glen meen it when they say if there's anything needed going forward to continue to enjoy the new Murano, they will deliver on that promise also!

I am a repeat customer with James Anderson. Answered all my questions and was upfront on all issues. Somewhat diappointed on the clean up on the interior of my truck. Have had great success with the service department on previous purchase. Will continue to return for service.

My husband and I chose Glenn Nissan because someone suggested we try there first. We went knowing we had a monthly budget and the type of car we wanted. Kristen was the first person that spoke to us. Right away she asked what type of vechile we was looking for. Kristen showed us the Murano and we loved.. she did an awesome job knowing we was on a budget and didn't pressure us any way to go above that. I love my car and would refer many more people to Glenn.. Thanks so Much to Kristen!!

Stephen and the folks at Glenn Nissan were great! Straightforward, exceptional guidance, good communication and great to work with. Highly recommended and would go there first before wasting my time elsewhere, including the internet (other than getting vehicle and pricing information).

This is the second car I have purchased in two years. Collins Barnett and Chris Snyder are the reason I decided to purchase the second one as my experience with the service on my first car was not up to standards. I find both Collins and Chris to be able to answer all my questions and they are both very friendly and courteous.

Anthony did a good job showing the car and explaining the car and all the details about the car. Took us back to meet the service personnel where we set date for first oil change. The overall experience with working with professionals that care about what they do is great. I would recommend this dealership and salesman to other people, knowing that they would be taken care of.

I had a wonderful experience with the Internet Sales department @ Glenn Nissan. Jason O'Bradovich handled all of my email inquiries promptly and we strictly communicated via text, email and fax, within 2 days of shopping other Nissan dealers in the area, Jason not only exceeded my expectations but got me the deal I needed. He was honest in what he said he could do and worked hard to earn my business. This is the 21st Century and Jason is ready to satisfy the needs of this technology driven world and give you the experience you need in a busy hectic lifestyle. Numbers were what we agreed upon before arriving and total time at the dealership was less than an hour. 45 minutes of it was showing us the car we had just purchased and 15 signing the papers. Hats off to Jason and Glenn Nissan of Lexington. Brian Towles-Georgetown Kentucky

I strongly recommend Glenn Nissan as a sales partner in purchasing a new vehicle.
My recent purchase was my third vehicle from Glenn.
I had the opportunity to work together with Jason on this purchase, and found his professionalism and consulting a refreshing way to do business
I think the best compliment for any person that works with the public on these types of decisions is referrals, and I would refer any family or friend to work not only with this dealership but directly with Jason!

I highly recommend you try out Glenn Nissan. No bait and switch. No high pressure sales. Upfront, honest and an absolute pleasure to work with. Full tank of gas. Car cleaned up and ready for us to take off the lot. Everything was as we were told it would be. Stephen Tevis was our salesman and he is fabulous--knowledgeable, friendly, & helpful. I liked him so much I wanted to take him home with us :)

Jason Obradovich was great to work with. He was knowledgeable about the vehicle, very helpful & followed up with me without being pesky. He worked hard to earn my business by staying on top of finance options and vehicle availability. He later followed up to ensure I was satisfied w/ the purchase.

I loved the fact that he didn't keep disappearing. He listened to what we wanted, found several options in our price range and let us drive them all before he ran our credit. The finance department only sent our information to one lender just like we comanded. He was not at all pushy. We drove onto the lot, test drove a few vehicles, picked ours and drove it home all with in two hours. The experience was AMAZING! We have found a new car lot to give our business to. Thanks Stephen.

The whole experience was pleasant. I shopped around, test drove different makes and models of cars and kept coming back to Glenn Nissan, mainly because of Mr. Tevis. He is very knowledgeable and was extremely patient with me. He worked very hard on locating the car I was interested in, and found it.

My favorite part of the whole experience (besides getting my car) was not feeling pressured. I can't say that about some of the other dealerships I visited and actually left another dealership, even though the deal on the car was better, because of their high pressure sales tactics.

My husband and I have bought several cars from Glenn Nissan and each time the experience was good.

My name is Sandra Hardin

I came in looking for a used car for my daughter. James was very professional and friendly eventhoe I was not looking to spend alot of money.

He still gave me exceptional service.

I will definitely buy my next car there and reommend all my friends.

Best Regards,

Sandra Hardin

I could not have asked for a better sale rep than Jason O'Bradovich. He was absolutely wonderful to help me get the vehicle that I wanted. He was so patient with me in making up my mind which vehicle I wanted. He helped me purchase the right vehicle for me - even down to the color that I had requested.

I highly recommend anyone that wants a vehicle to ask for Jason. Now, I am sure the other sales reps are fine - but in my opinion you just can't beat Jason.

The finance manager was also very friendly and helped me get a loan approval.

I would certainly recommend Glenn Nissan for great service.

Sincerely,

Bobbie Lancaster

Jason was very friendly and helpful in locating finance. Provided exactly what i was looking for and was very courteous throughout our transaction. They had a large selection to choose from and a lot of friendly staff to ensure that each salesman had the time to deal with customers one on one.

I have been purchasing cars from the Glenn Dealerships for over 20 years and probably purchased close to 15 cars from them...
In all of those years I can not remember any time when I encountered any kind of significant issue with any aspect of the dealership. I would recommend them over any other dealership anywhere. I always take my cars to the dealership for all of the service and have never had any kind of unsatisfactory result.

Absolutely the BEST experience I have ever had purchasing a vehicle. I enquired about a vehicle on their website and James responded very promptly. He was helpful, informative and patient with me as he answered every question I had with true professionalism. When I arrived at the dealership, James greeted my father and I with a smile and made us feel welcome from the start. I would recommend this dealership to anyone and everyone. Just be sure to ask for JAMES ANDERSON. You will not be disappointed!

I too have found Mr. Tevis to be high-integrity, inviting, and well-informed. I refer to him as my own personal Vehicular Investment Personel or VIP. This title seems much more appropriate than that of "saleman" given the experience one has with him as they seek to purchase. May God continue to Bless him in his vocation and may he continue to be a blessing to others.

Dealing with Scott Keyland was by far the most pleasant and painless experience I've ever had at a car dealership in my 37 years.

In fact, I left my old sunglasses in the car I traded in and Scott went the extra mile contacting the car auction company to retrieve my sunglasses and shipped them to me promptly.

He answered his phone on the previous day, a Sunday when you are not open, and was more than helpful and very knowledgeable on the car I called him about. It was like he had all the details stored in his head about every car.

I look forward to purchasing more vehicles from Scott at Glenn in the near future.


Tim Rose

Had great experience at Glenn Nissan. Found exactly what we needed at a great deal.We love our new 2011 Nissan Morano. We worked with Tony who was very helpful and friendly. He and his manager made the sale so quick and smooth, I never thought buying a car would be so fun and easy. Thanks for the great customer service. We would defiantly come back for our next purchase and recommend the dealership to others.

I've used Stephen twice now and my family has used him a total of four times. He's the only repeat salesman that we've ever used and it's due to his customer service. Overall our experience had been great because Stephen lets us decide and gives us the tools to make a really informed decision. He knows how to show the new car features which are clear and not easily forgotten. Stephen has earned our trust and loyalty!

You say the word "Glenn Nissan," and I think of the name Anthony Adams. He was my salesperson from day one. He was very professional, knowledgeable, made me feel comfortable and not pressured in making my major decision. Because of his kind treatment, I would certainly recommend him and the dealership to any of my friends or co-workers. Anthony, his manager, and the financial officer helped make a scary decision a comfortable one.

Sincerely,
Barbara Rosser

I never felt presured and was treated with respect all through the buying experience. Anthony was extremely helpful and considerate, he sold the vehicle. Also I feel I recieved a great deal, better than I expected.

THANKS ANTHONY AND GLENN NISSAN GROUP
VERY PROFESSIONAL

Bob Howell did a great job working with me to find a car. I test drove quite a few cars and was there from about 1300 to 1900. Long day for us both but Bob and I stuck it out with no real breaks. The weather was awful,cold and windy!Bob was supposed to call me yesterday to follow up on a couple of things to be done, but I guess he forgot to. I forgot my check book and Bob followed me home to get it so I wouldn't have to make a trip back to Glenn. That was great!

Eric did the financing part of my deal and was great and very good at his job.
I was disappointed with the financing percentage rate though, because I have a good credit record.
The selection of vehicles available at Glenn is outstanding with so much to pick from!

13 January, I need to update this review!
turns out Bob had a family emergency so couldn't call me back! The manager called me & left his cell# after he read this review. He wanted to make sure I was taken care of for the follow up with my newly purchased vehicle. MR. Dunn helped me make an appointment for the follow up and couldn't have been any more helpful! Thats very good stuff!

I had a very good experience, fast efficient assistance in the trade, I feel the follow up service will be good based on my previous experience with the service department. Walter handled the trade well,I would like to see the sales manager smile a little more, it gives the impression that he is not very friendly. Overall I was very satisfied. I would buy another vehicle here.
Thanks for the opportunity to rate this dealer.

First I would like to thank Scott for a his time in showing and finalizing our sale. Me and my wife started in Louisville and had a unpleaseant experience with a sales person. I then thru autotrader started my search and found the vehicle I was looking for and it was in lexington nissan dealer. We called Scott due to the travel time from Bardstown to lexington, he already had the vehicle ready for test drive and to look at. There was no mind games, tricks or pressure to hurry and make a deal. He was honest from the start. This made not only the sell feel right but we knew that we would not be taking advantage of just to make a sell. Scott even found the second key and mailed it to use with out question and even called to see if we recieved it. That just show there level of professionalism was outstanding and I would recomend Scott or any of the sales men there. From Start to finish was a pleseant experience.

I started with Jason when he was with Glenn Toyota, and when my lease was up on my Toyota, I followed him to Glenn Nissan. Not only is he super-friendly, he tells you what you want/need to hear when purchasing/leasing a car. Not only have I leased two cars from Jason, my brother and father have as well. He is an asset to Glenn Nissan.

We could have bought our Nissan right here in Florence, Ky where we live. After doing a search on the internet, we found Jason. We were so impressed with him, that we brought a co-worker with us and she bought a new Nissa from him as well. He is that rare car salesman that gives it to you straight. We never felt like we got the "run around" from him as we did from our local Nissan dealership. He was fair and honest from the first contact with him. When we are in the market for another car or if anyone asks us we will return/refer to Jason. He even helped us months after our sale with a bluetooth question. He gets high marks from us. We'll always come back to Glenn as long as he is there. We couldn't have asked for a better experience.

I purchased a 2000 Chrysler Grand Voyager SE minivan from Zach Dunn at Glenn Auto Mall. I truly enjoyed working with Zach. He was most helpful, took time to listen to and answer my questions and concerns, and I never felt pressured to hurry and buy now. The vehicle was just what I needed! The drivers delivered my vehicle, and were most helpful. I will buy my future cars from Zach and Glenn Auto Mall, and I will recommend them to my friends and family. It is so terrific to find great places and people to do business with.

I purchased my 2011 Lancer from Zach Dunn at Glenn Auto mall and the experience couldn't of been smoother. My friends and even my Mother have purchased cars from Zach at Glenn, and all were extremely pleased with the process. I initially emailed my interest in a few vehicles to Zach; he assisted me with the financing, and without haggling at all a very fair price on the car I selected. I came in well below my desired payment range and left with the car I really wanted. Everyone at Glenn is friendly and knowledgeable and willing to help, not just make a sale. Very pleased overall, and will continue to send people to Zach and Glenn Auto Mall.

I had a wonderful experience at Glenn Auto Mall. Purchased a used Infiniti with no hassle at all. Zach was laid back and very easy to deal with. He showed us everything about the G35X and answer all of my husbands questions. I would highly recommend Glenn Auto Mall and Zach to anyone looking for a new vehicle.